Privacy Policy

1. PRIVACY POLICY INTRODUCTION.
This Privacy Policy governs the collection, use, and protection of your personal information when using LOGNOS's risk management platform ("the Service"). All users, regardless of service tier, are subject to this policy.

2. INFORMATION COLLECTION.
LOGNOS collects both user-provided information and automatically gathered data about platform usage. This information is essential for service delivery and platform improvement.

3. TYPES OF INFORMATION.
STARTER VERSION
We collect basic account information including names, email addresses, and company details. We also collect project documentation, risk registers, and user-generated content within platform limitations.
SMALL PROJECTS VERSION
Building upon Starter Version collection, we gather enhanced usage data related to team collaboration, task assignments, and automated risk assessments.
ENTERPRISE VERSION
Comprehensive data collection includes custom integration data, advanced analytics information, and compliance-related documentation according to organizational requirements.

4. USE OF INFORMATION.
LOGNOS uses collected information to provide and improve services, process data, communicate with users, respond to support requests, maintain security, and comply with legal obligations. Information helps develop new features and enhance existing ones through aggregated, anonymized analysis.

5. INFORMATION SHARING.
We share information only under specific circumstances: with authorized team members according to service tier limitations, with contracted service providers under confidentiality agreements, when legally required, or during corporate transactions with advance notification.

6. DATA SECURITY.
We implement industry-standard security measures including encryption, regular audits, access controls, and secure backups. While we maintain high security standards, no internet transmission method is completely secure.

7. DATA RETENTION.
STARTER VERSION
Data retained during active account status with basic deletion options.
SMALL PROJECTS VERSION
Extended retention with enhanced data management capabilities.
ENTERPRISE VERSION
Custom retention policies as specified in Enterprise agreements.

8. USER RIGHTS AND CHOICES.
All users may access their personal information, request corrections, opt out of communications, and export data according to their service tier capabilities.

9. INTERNATIONAL TRANSFERS.
Primary data storage and processing occurs in Canada. International transfers employ appropriate safeguards through standard contractual clauses.

10. CHILDREN'S PRIVACY.
The Service is not intended for users under 13 years. We delete any inadvertently collected information about children.

11. POLICY UPDATES.
We may modify this policy with notice through the platform or email. Continued use indicates acceptance of changes.

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Last updated: 22-Jan-2025.